DISTANCE SALES AGREEMENT

ARTICLE 1 – PARTIES

1.1. SELLER

Seller: Kamil Efendi 1975
Phone: +90 530 427 54 38
Email: kamilefendi1975@gmail.com

1.2. BUYER

Full Name or Company Name: {TESLIMATALICI}
Address: {TESLIMATADRES}
Phone: {TESLIMATTELEFON}
Email Address: {TESLIMATEPOSTA}

ARTICLE 2 – SUBJECT OF THE AGREEMENT

The subject of this Distance Sales Agreement is to determine the rights and obligations of the parties regarding the sale and delivery of products ordered electronically by the BUYER through the SELLER's website, www.kamilefendi1975.com, whose characteristics and sales prices are specified below.

This agreement has been prepared in accordance with Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts of the Republic of Türkiye.

ARTICLE 3 – PRODUCTS SUBJECT TO THE AGREEMENT

Order Date: {TARIH}

{URUNKALEMLERI}

The names, types, quantities, sales prices, and other essential characteristics of the products are specified above and in the order summary.

Payment Method: {ODEMETIPI}
Delivery Address: {TESLIMATADRES}
Total Amount Paid: {ODENENTUTAR}

ARTICLE 4 – GENERAL PROVISIONS

4.1.

The BUYER acknowledges and declares that they have read and understood the preliminary information provided on the website regarding the essential characteristics of the products, total sales price including all taxes, payment methods, delivery conditions, right of withdrawal, and return conditions, and that they have provided the necessary electronic confirmation.

4.2.

The products subject to this agreement shall be delivered to the BUYER or to the person or organization designated by the BUYER at the specified address within the delivery period indicated at the time of ordering, and in any case, within the maximum legal period of 30 days.

4.3.

If the BUYER requests delivery to a person or organization other than themselves, the SELLER shall not be held responsible if the designated recipient refuses to accept the delivery.

4.4.

The SELLER is responsible for ensuring that the products are delivered undamaged, complete, in accordance with the specifications stated in the order, within their expiration dates, and in compliance with applicable food safety regulations.

4.5.

For the products to be delivered, the BUYER must have paid the order amount using their chosen payment method.

If the product price is not paid for any reason, or if the payment transaction is canceled by the bank or payment service provider, the SELLER shall have no obligation to deliver the products.

4.6.

Transactions involving the unlawful use of the BUYER's payment instrument by unauthorized persons shall be evaluated in accordance with the rules of the relevant bank or payment service provider and applicable legislation.

4.7.

If the SELLER is unable to deliver the products within the specified period due to force majeure events, including natural disasters, epidemics, war, fire, transportation disruptions, severe weather conditions, strikes, decisions by public authorities, or similar circumstances beyond the control of the parties, the SELLER shall inform the BUYER.

In such circumstances, the BUYER may request:

• Cancellation of the order,

• Replacement of the product with an equivalent product, where applicable,

• Postponement of delivery until the force majeure event has ended.

If the BUYER cancels the order, all payments collected shall be refunded through the appropriate original payment method within 14 days of the SELLER receiving the cancellation notice.

4.8.

If delivery of the ordered product becomes impossible, the SELLER shall notify the BUYER within 3 days of becoming aware of the situation.

The product price already collected, together with any applicable delivery charges, shall be refunded to the BUYER within 14 days of the notification date.

The mere fact that a product is out of stock shall not, by itself, constitute impossibility of delivery.

4.9.

The SELLER is responsible for any loss or damage occurring until the product is delivered to the BUYER or a third party designated by the BUYER.

If the BUYER requests delivery through a carrier other than the one designated by the SELLER, the SELLER shall not be responsible for loss or damage occurring after the product has been handed over to that carrier.

ARTICLE 5 – RIGHT OF WITHDRAWAL

5.1.

For products that do not fall within the exceptions to the right of withdrawal, the BUYER may withdraw from the agreement within 14 days of the date on which the product is delivered to the BUYER or the person or organization designated by the BUYER, without providing any reason or paying any penalty.

The BUYER may also exercise the right of withdrawal before the product has been delivered.

5.2.

To exercise the right of withdrawal, the BUYER must submit a clear withdrawal notification to the SELLER within the 14-day period, either in writing or through a durable medium such as email.

Withdrawal notifications may be sent to the following email address:

kamilefendi1975@gmail.com

A notification made solely by telephone is not sufficient to exercise the right of withdrawal.

5.3.

The BUYER is required to return the product to the SELLER within 10 days of submitting the withdrawal notification.

For information regarding the return process and shipping instructions, the BUYER may contact the SELLER through the following channels:

Email: kamilefendi1975@gmail.com
Customer Service: +90 530 427 54 38

5.4. Exceptions to the Right of Withdrawal

Under Article 15 of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for the following products:

• Products that are perishable or may expire within a short period,

• Products prepared according to the BUYER's specific requests or personal needs,

• Products whose packaging, protective tape, seals, or other protective elements have been opened after delivery and are unsuitable for return due to health or hygiene reasons,

• Products that have been mixed with other products after delivery and cannot be separated due to their nature,

• Products that have been partially or fully consumed.

Food products whose packaging, seals, or protective tape have been opened are excluded from returns for health, hygiene, and food safety reasons.

5.5. Return Shipping Costs

If the SELLER specifies a particular carrier or shipping company for returns in the preliminary information provided to the BUYER, and the product is returned using that carrier, no return shipping fee shall be charged to the BUYER.

If the SELLER does not specify a carrier in the preliminary information, the BUYER shall likewise not be charged a return shipping fee.

Any additional shipping costs resulting from the BUYER voluntarily choosing a carrier other than the one designated by the SELLER may be the responsibility of the BUYER.

5.6. Refunds

If the right of withdrawal is exercised within the specified period and in accordance with the required procedures, the SELLER shall refund the product price collected from the BUYER within 14 days of receiving the withdrawal notification.

The refund shall be issued in a single payment using the same payment method used by the BUYER for the original purchase, without imposing any additional charges on the BUYER.

The time required for the refunded amount to appear on the BUYER's credit card or bank account may vary depending on the processing times of the relevant bank or payment service provider.

ARTICLE 6 – DEFECTIVE PRODUCTS

If a delivered product is damaged, spoiled, incomplete, expired, or does not conform to the specifications stated in the order, the BUYER may notify the SELLER through the following communication channels:

Email: kamilefendi1975@gmail.com
Customer Service: +90 530 427 54 38

The BUYER's statutory rights and remedies concerning defective products under Law No. 6502 on the Protection of Consumers remain fully reserved.

ARTICLE 7 – RESOLUTION OF DISPUTES

In the event of disputes arising from this agreement, applications may be submitted to the competent Consumer Arbitration Committees within the monetary limits announced annually by the Ministry of Trade of the Republic of Türkiye.

For disputes exceeding these monetary limits, the legally competent Consumer Courts shall have jurisdiction.

The BUYER's rights to file applications and initiate legal proceedings under applicable consumer protection legislation remain reserved.

ARTICLE 8 – ENTRY INTO FORCE

By placing an order through the website, the BUYER declares that they have read the entire Distance Sales Agreement, understood its contents, and accepted its terms electronically.

This agreement shall enter into force on the date it is electronically approved by the BUYER.

SELLER

Kamil Efendi 1975
Email: kamilefendi1975@gmail.com
Customer Service: +90 530 427 54 38

BUYER

Full Name: {TESLIMATALICI}